Our Privacy Policy
At AlexanderLaJolla.com we recognize the importance of maintaining the privacy of our customers and have established this Privacy Policy as a result. Below we describe why we gather customer information, what information we collect, how we collect it, what we use the information for.
What information do we gather?
When you order from our Web site, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code. Information you enter is collected even if you cancel or do not complete an order.
Why we gather information?
We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of special offers and discounts.
How we use "cookies"
A "cookie" is a small file stored on your computer by a Web site which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you, for example to store information on your product selections as you shop on our site, but we do not store any personal information (except your name) or financial information about you using cookies.Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of AlexanderLaJolla.com such as the shopping basket, will not function properly.
How we use the information we collect about you.
We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you and your gift recipients of offers and discounts from AlexanderLaJolla.com or other sites and companies that we own. In addition, we periodically make such information, including aggregated information, available to selected third parties including but not limited to, those who trade or rent information for direct marketing purposes. However, we do not make you, or your gift recipient's email addresses available to third parties to our business.We may disclose any information you provide to AlexanderLaJolla.com (i) when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site; or (iii) to protect the rights or property of AlexanderLaJolla.com, its users, Sponsors, Providers, or Vendors.
Our email newsletters are intended to keep users informed of new products, gifts, and special features that are available. Our policy is to send our email announcements or newsletters only to those who request this when Registering. If you receive an email and want to be removed from the email list, we provide instructions on how to unsubscribe so that you will not receive any other messages from AlexanderLaJolla.com in the future.
Your Security
Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator.However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.
